FAQs
Flooring questions,
answered honestly.
These are the questions we are asked most often by homeowners across Luton and Bedfordshire, answered by the fitters who do the work. Every home survey and written quote is free, with no obligation to go ahead.
Surveys and quotes
How long does a free home survey take?
Most free home surveys take around 30 to 45 minutes, depending on the size of the job. We measure the rooms, check the subfloor condition, and talk through your flooring options while we are there. There is no obligation and no pushy sales pitch — it is simply the only way to get an accurate price for your specific rooms and subfloor.
Do I charge for the home survey or the quote?
Nothing. The home survey and the written quote are both completely free, with no obligation to proceed. We would rather you chose us because we are the right fit for the job, not because you feel pressured into committing.
How quickly will I get my quote after the survey?
We aim to send a clear, itemised written quote within one to two days of the survey. It shows exactly what is included — materials, underlay, preparation and fitting — so you can compare it fairly against any other quotes you receive.
Do I need to prepare anything before the survey?
No preparation is needed. Just show us the rooms and tell us about what you need. If you are replacing existing flooring, knowing roughly what is underneath helps the conversation, but we will check the subfloor ourselves as part of the survey.
Installation and timelines
How long does a flooring installation take?
It depends on the size and complexity of the job. A single bedroom carpet is often completed in one day. A full house that needs subfloor preparation can take several days. We give you a realistic timeline in your quote before any work starts, so there are no surprises on the day.
Do I need to move all my furniture before installation?
It helps enormously if the rooms are cleared before installation day. We will confirm exactly what is needed when you book. If you have heavy items you cannot move, tell us in advance and we will plan the fitting around them.
Can you move heavy furniture for me?
Within reason, yes. Pianos, heavy wardrobes and large appliances need planning, so mention them when you book and we will factor them in. For very heavy or fragile items you may need to arrange specialist help, but we will always do what we can.
What happens to my old carpet and flooring?
We can remove and dispose of your old carpet and underlay as part of the job. Let us know what you are replacing when you get your quote and we will confirm in writing whether removal and disposal are included in the price.
Products and aftercare
How do I clean LVT flooring?
LVT is easy to look after. Sweep or vacuum regularly, then mop occasionally with a pH-neutral floor cleaner. Avoid abrasive cleaners and excess water, and fit felt pads under furniture legs to prevent scuffs and scratches.
Is laminate flooring suitable for kitchens and bathrooms?
Laminate is not waterproof, so we generally do not recommend it for bathrooms. In kitchens it can work well, but standing water needs wiping up promptly. For genuinely wet areas, LVT or sheet vinyl are the better choices because they are fully waterproof.
Will my carpet go flat over time?
A good quality carpet with proper underlay and correct fitting will hold its appearance for many years. The underlay is the deciding factor — it supports the pile and protects it from footfall. That is exactly why we never skimp on underlay.
How should I care for an engineered wood floor?
Engineered wood benefits from regular sweeping and occasional damp mopping with a wood floor cleaner. Use felt protectors under furniture legs and avoid walking on it in wet shoes or high heels. With sensible care an engineered wood floor will look good for decades.
Can I install flooring myself to save money?
Some click-together products are sold as DIY-friendly and it is possible to fit them yourself. But professional fitting protects your investment, particularly where subfloor preparation matters — a badly prepared subfloor will ruin even the best flooring, and our workmanship is guaranteed.
Stairs and landings
How are staircases and landings fitted?
Stairs are the hardest area to fit and the easiest to get wrong. We measure every step individually and fit the carpet so it is safe, tight and neat, with no ripples that appear over time. If you are carpeting a full house we can usually include the stairs and landing in the same visit, which is usually better value.
About us
How long has MUM Flooring Studio been trading?
MUM Flooring Studio has been fitting flooring in Luton and Bedfordshire for over a decade. In that time we have completed hundreds of projects and built our reputation on referrals and repeat business rather than paid advertising.
Are you a local Luton business?
Yes. MUM Flooring Studio is a family-run mobile flooring studio based in Luton, serving Bedfordshire and Hertfordshire including Dunstable, Harpenden, St Albans and Hitchin. You deal directly with the people who measure and fit your floor — there is no call centre in between.
Do you stand behind your work?
Absolutely. Every floor we fit is a reflection of our reputation in the local community, and manufacturer warranties apply to the materials we supply. If you have a concern after installation, you are a phone call away and we will sort it out.
Still have a question that is not answered here?
Bring it to your free home survey. We measure the rooms, check the subfloor and give you a clear itemised quote within a day or two, with no pressure to proceed.
Flooring services across Luton and Bedfordshire
- Carpet Fitting Luton
- LVT Flooring Installation Luton
- Laminate Flooring Installation Luton
- Vinyl Flooring Installation Luton
- Engineered Wood Flooring Installation Luton
For longer guides, read our flooring stories and advice or browse the full product range.